company

Cisco Systems, Inc.

Networking, Cybersecurity, and Enterprise Technology
63Fair
Aio Composite Score
Confidence
ApplicationHeavy
high
ImpactMixed
medium
OpennessSelective
high
Cisco is an aggressive AI adopter that has embedded AI across its core product lines — including Webex collaboration, security (via Splunk and XDR), networking, and observability — while simultaneously building and selling AI infrastructure to enterprise customers. The company explicitly linked two major 2024 restructuring rounds (totaling ~9,600 jobs, roughly 12% of workforce) to a strategic 'pivot to AI,' though it also publicly stated layoffs were not cost-driven, creating a credibility tension. Cisco maintains a formal Responsible AI framework with published principles, a governance committee, and public risk disclosures in SEC filings, representing a relatively transparent posture, though the gap between the CEO's pre-layoff statement about not cutting jobs for AI and subsequent actions weakens that standing.
Application
How is AI being used?
Heavy
high
Cisco has deployed AI across all major product lines (networking, security, Webex collaboration, observability) as confirmed by multiple SEC filings…
Impact
How have people been affected?
Mixed
medium
Cisco's AI integration has produced documented productivity and collaboration benefits (Webex AI, AI-enhanced security). However, the company…
Openness
Company honesty about AI use.
Selective
high
Cisco publishes detailed Responsible AI principles, participates in industry standards bodies, and makes extensive SEC disclosures about AI risks —…
AI Tools & Platforms Detected
Webex AI (generative AI for collaboration)Cisco AI AssistantSplunk (AI-enhanced threat detection)Cisco XDR (Extended Detection and Response)Cisco Motific (genAI platform, Outshift)Cisco Hyperfabric (AI networking)Cisco Silicon One (AI workload silicon)AIOpsLLMs (large language models, internally and in products)Mistral AI (partnership)Nvidia AI infrastructure (partnership)Semantic inspection technology (AI security)Cisco AI PODs
AI Hiringstrong
425AI roles/ 425 total
AI Machine Learning Engineer I (Intern)AI Machine Learning Engineer II (Intern)AI Machine Learning Engineer II (Full Time)Machine Learning Engineer, Security AIProduct Manager (AI/ML)
Key Evidence (13)
Cisco's 10-K states it is 'incorporating artificial intelligence (AI) into our product portfolios across networking, security, collaboration and observability' and references 'AI-ready data centers' as a core customer outcome.
2025-09-03
sec filingSource ↗
Cisco's 10-Q identifies AI as a material risk factor, stating AI 'could give rise to legal and/or regulatory action' and that 'AI algorithms and training methodologies may be flawed,' while noting AI is incorporated in commercial offerings and internal operations.
2026-02-17
sec filingSource ↗
Cisco's 10-K (2024) states 'AI and machine learning capabilities are embedded across the Webex portfolio' and that security offerings feature 'AI-enhanced threat detection and end-to-end security architectures,' including via Splunk acquisition.
2024-09-05
sec filingSource ↗
Cisco cut approximately 5,600 jobs (7% of workforce) in its second 2024 layoff round, with CFO stating the move was to 'pivot' to AI and security growth areas.
2024-09
web searchSource ↗
Cisco announced layoffs days after its CEO publicly stated it would not cut jobs in favor of AI, creating a direct contradiction between public statements and subsequent actions.
2024-09
web searchSource ↗
Cisco CFO framed the 7% layoff as enabling a strategic 'pivot' to AI investment, not cost-cutting — directly linking the workforce reduction to AI repositioning.
2024-09
web searchSource ↗
What insider reports could clarify
  • Are AI-generated outputs in Webex or security products reviewed by humans before delivery to customers?
  • Have any specific roles been replaced by AI tools rather than eliminated for other business reasons?
  • What internal AI governance process exists for new AI features before they ship?
  • How are employees trained or reskilled when their functions are automated by Cisco's own AI tools?
  • Has Cisco backfilled any of the ~9,600 cut positions with AI tooling or agent-based automation?
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