company
Cisco Systems, Inc.
Networking, Cybersecurity, and Enterprise Technology
Application
How is AI being used?
Heavy
high
Cisco has deployed AI across all major product lines (networking, security, Webex collaboration, observability) as confirmed by multiple SEC filings…
Impact
How have people been affected?
Mixed
medium
Cisco's AI integration has produced documented productivity and collaboration benefits (Webex AI, AI-enhanced security). However, the company…
Openness
Company honesty about AI use.
Selective
high
Cisco publishes detailed Responsible AI principles, participates in industry standards bodies, and makes extensive SEC disclosures about AI risks —…
What insider reports could clarify
- Are AI-generated outputs in Webex or security products reviewed by humans before delivery to customers?
- Have any specific roles been replaced by AI tools rather than eliminated for other business reasons?
- What internal AI governance process exists for new AI features before they ship?
- How are employees trained or reskilled when their functions are automated by Cisco's own AI tools?
- Has Cisco backfilled any of the ~9,600 cut positions with AI tooling or agent-based automation?