company
Microsoft
Technology / Software / AI Platforms
Application
How is AI being used?
Heavy
high
Microsoft has deployed generative AI at scale across its entire product suite — including Microsoft 365, Azure, Dynamics 365, and Copilot Studio —…
Impact
How have people been affected?
Mixed
medium
Customers and enterprise users receive substantively enhanced productivity tools through Copilot integration across widely-used products,…
Openness
Company honesty about AI use.
Selective
medium
Microsoft is highly transparent about its AI products, publishing detailed Responsible AI frameworks and technical documentation. However, the…
What insider reports could clarify
- Have any specific roles or teams been explicitly replaced by AI tools rather than restructured for other reasons?
- How are Copilot AI outputs reviewed before acting on them in enterprise workflows?
- Are employees required to disclose AI-generated content in internal or external communications?
- Have working conditions for remaining staff changed after the 2025 layoffs due to AI augmentation?
- Do customers receive notification when AI agents are handling their requests versus human agents?